Terms of service
Welcome to Oxford Kicks. These Terms of Service govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to these terms.
1. About Our Store
Oxford Kicks operates as an online retail store offering fashion, footwear, and lifestyle products.
Throughout these Terms of Service, the terms “we”, “us”, “our”, and “Oxford Kicks” refer to Oxford Kicks. The terms “you” and “your” refer to the person using our website or purchasing our products.
2. Using Our Website
By using our website, you confirm that you are legally able to enter into agreements under applicable law.
You agree not to use our website for unlawful purposes or to interfere with the operation, security, or functionality of the website.
We reserve the right to refuse service, restrict access, or cancel transactions where we reasonably believe there has been misuse of our website or violation of these terms.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on our website are accurate.
However, colours and appearance may vary depending on your device or screen settings. Product availability may also change without notice.
We reserve the right to limit quantities, discontinue products, or modify product information at any time.
4. Prices and Payments
All prices displayed on our website are subject to change without notice.
The price applicable to your order is the price displayed at checkout when you complete your purchase, unless an obvious pricing error has occurred.
Payment must be successfully received before an order can be processed. We may use third-party payment providers to securely process transactions.
5. Orders
Submitting an order constitutes an offer to purchase the selected products.
After placing an order, you may receive an email confirming that we have received your order. This does not necessarily mean that the order has been accepted.
We reserve the right to cancel or refuse an order where necessary, including in cases of suspected fraud, incorrect pricing, product unavailability, or errors in product information.
If we cancel an order after payment has been received, the applicable amount will be refunded to you.
6. Shipping and Delivery
We aim to process and dispatch orders within the timeframe stated on our website.
Delivery times are estimates and may vary due to factors outside our control, including courier delays, weather, operational disruptions, or other circumstances.
Once an order has been dispatched, tracking information may be provided where available.
For additional information, please refer to our Shipping Policy.
7. Returns and Refunds
Our returns and refunds are governed by our Refund Policy.
Where applicable, customers may have additional rights under UK consumer protection and distance-selling laws. Nothing in these Terms is intended to limit any legal rights that cannot lawfully be excluded.
8. Faulty or Incorrect Products
If you receive a product that is faulty, damaged, or different from what you ordered, please contact us as soon as possible at contact@oxfordkicks.shop.
We may request information or photographs to help us assess the issue and determine the appropriate solution.
9. Intellectual Property
All content on the Oxford Kicks website, including text, photographs, graphics, logos, designs, product descriptions, and other materials, is owned by or licensed to Oxford Kicks unless otherwise stated.
You may not reproduce, distribute, modify, publish, or commercially exploit our website content without prior written permission.
10. Third-Party Services
Our website may use third-party services, including payment processors, delivery providers, analytics services, and other technology providers.
Your use of third-party services may also be subject to their own terms and policies.
We are not responsible for the availability, content, or policies of third-party websites or services.
11. Limitation of Liability
To the extent permitted by applicable law, Oxford Kicks will not be responsible for losses arising from circumstances outside our reasonable control.
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot legally be excluded under applicable consumer protection laws.
12. Website Availability
We aim to keep our website available and operating properly, but we do not guarantee that the website will always be available, uninterrupted, or free from errors.
We may temporarily suspend or modify the website for maintenance, updates, security reasons, or other operational purposes.
13. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, services, or legal requirements.
The updated version will be posted on this page. Your continued use of the website after changes are published constitutes acceptance of the updated terms, to the extent permitted by law.
14. Governing Law
These Terms of Service are governed by the laws applicable in the United Kingdom, subject to any mandatory consumer protection rights that apply to you.
Nothing in these Terms affects your statutory rights as a consumer.
15. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Email: contact@oxfordkicks.shop